Privacy Policy

Alobha Technologies values your privacy. Our Privacy Policy assures you, as a user of our services, that we prioritize the protection of your privacy while carrying out our business and we will not process your personal information in any manner that violates or infringes your privacy or which is incompatible with our Privacy Policy.

Your personal information, which includes but is not limited to your name, address, date of birth, telephone number, email address, billing and payment information as well as any data that could directly or indirectly identify you, is collected and used by us only in connection with the delivery of our services. We use your personal information to communicate with you about the same or in accordance with your request.

Included in our Privacy Policy is information regarding how and why your personal information that we collect is used by us. If you have any question about our practices with regard to our Privacy Policy, you can contact our dedicated team to receive detailed information at operations@alobhatechnologies.com

When Do We Collect Information?

Most of the information that is considered as your personal information is collected directly from you in the following situations:

• Purchase of our services
• Account creation
• Contact with our customer support team
• Submission of contact forms
• Participation in our promotional activities
• Requesting newsletters or any other information from us
• Job Applications

Additionally, any information that is required for the effective and optimal performance of our services, is collected by us while delivering our services to you. We would like to specify that any personal information provided by you will be used by us specifically for the reason for which it has been provided to us.

Methods of Collecting Information

Let us run you through the methods of information collection that we use, which might vary from time to time.

Cookies and Similar technologies: The use of cookies on our website enables us to collect information related to your browsing behaviour. The data collected by us includes information about your interactions with the features of our site, third-party features and IP address. The technologies used by us automatically collect data that lets us gauge website performance in order to improve our systems and server response time.

Additional Data: We might receive and collect data related to you from other sources, such as databases that are publicly available, third parties and social media platforms. Such information aids us in updating and analysing our records’ accuracy, provide services that will be of interest to you as well as helps us identify new customers.

Information Utilization

We ensure not only that data collection is minimum at our end but also limit its use for the following purposes:

• Wherever we have been granted permission
• Delivering your purchased services or the services that you interact with
• For legal compliance or for purposes where the law requires it

We collect and utilize various information in connection with your purchase of our services, their use and any sort of interactive activity with our services. Most of the data collected is statistical in nature regarding the use of our services and is usually not linked to personal information. This information serves the purpose of-

• Improving and updating our delivered services
• Enhancing and optimizing our service's operation and performance
• Diagnosing technical issues
• Identifying risks related to security and compliance as well as errors
• Identifying service's required enhancements
• Detecting and averting our service's and system's abuse or any type of fraud

If our services are being utilized from a country other than that where our servers are located, then it might require the transfer of your personal information across international borders. This will only be initiated when it is necessary with regard to our contract with you and when you provide your consent for it or when it is subject to the appropriate standard contractual clauses.

Information Shared with Third Parties

We might share your personal information with third parties that we partner with. This enables you to integrate their services into your very own service, as well as lets them perform the necessary services on our behalf. Our trusted third parties are bound by agreement to neither share nor user or retain your personal information for purposes other than those that are deemed necessary for providing services.

Your information will be disclosed to third parties in the following situations-

• While selling, buying, merging some or all of our assets or partnering with other businesses. In the event that such transactions take place, your information might be part of the transferred assets.
• While selling or buying any business/assets. In such cases your data will be disclosed to the prospective seller or buyer.

Company-User Communication

We might contact you in connection with our services, which you have either purchased or signed up for, in order to deliver service related communication or transactional information. You might be contacted by us, with your prior consent, with offers related to our additional services that might add value to your existing services or be of interest to you. We would like to specify here that providing your consent is not a necessary condition for purchasing our services. If we contact you, it will be through email, text messages (SMS), phone calls and/or messenger applications.

You can easily update your subscription preferences with regard to receiving communication from us by signing into your account. Additionally, feel free to contact us at operations@alobhatechnologies.com if you would like us to remove your personal information from our database.

Information Required for Legal Compliances & Law Enforcement Requests

As a law-abiding company, we fully cooperate with law enforcement agencies and government officials and private parties that enforce law. We might disclose your personal information to the aforementioned entities, on our sole discretion, when it is deemed necessary or appropriate for responding to claims and legal processes or to protect our property and rights and/or the rights of a third party, for public/individual safety as well as for preventing/stopping illegal and unethical activities. We might notify you to the extent that we are legally permitted, while providing your personal information to third parties as a necessary part of any legal process. We will share your information, in the context of domain registration, to the extent that is necessary for complying with the rules, regulations and policies related to ICANN, ccTLD or registry. This is required for reasons that are important for maintaining the stability and the security of the Internet.

Data Retention & Data Security

Generally accepted standards for storing and protecting any personal information that we collect is followed by us, during data transmission as well as when data are received, utilized and stored by us. Encryption is included wherever it is appropriate. The personal information collected by us is retained only for as long as is necessary for effectively delivering the services that are being used by you. Any data retained after that serves the purpose of fulfilling different legal or legitimate business purposes. The following retention periods exist:

• Those that are mandated by law.
• Those that are mandated by contractual or our business operation's obligations.
• Those that are required for resolving, preserving, enforcing or defending our rights (legal/contractual).
• Those that are required for maintaining accurate records pertaining to business and finances.

Age Restrictions

We follow a non-discrimination policy in our business practices and respect your privacy rights.

Unless necessitated by law, we will not-

• Deny the purchase/use of our services
• Deliver a different standard of service to you than that delivered to others
• Charge you different prices with regard to our services, discounts and penalties

Changes to Privacy Policy

We reserve the exclusive right to modify, in part or in entirety this Privacy Policy, at any time, without any prior notice. Any change to our Privacy Policy will be posted in the Privacy Policy section of our official website. You are requested to visit this page frequently to keep yourself updated about the policy we follow with regard to your privacy, which includes but is not limited to the information that we collect, its use, and its disclosure, if at all. Any material change made to this Privacy Policy will be communicated to you by email or via notice on our home page.

Contact Us

Feel free to contact us at operations@alobhatechnologies.com if you have further queries or concerns or if you are seeking further information regarding how your personal data is handled by us.